Jobs

PROGRAMMING ASSISTANT – internship

Palermo - Italy

The resource, inserted in the Operation field, will support the Programmer in carrying out the typical activities of the area. In detail, you will be committed to supporting the following activities:

  • Analysis of the questionnaires proposed by customers, verifying their feasibility, designing and codifying it responding the needs.
  • Testing and maintenance of the final programming.
  • Publication and finalization of the project.

Requirements

The selected profile must meet the following requirements:

  • Knowledge of the entire office package with particular attention to Excel and the various formulas
  • A good knowledge of the main functions of Excel.
  • Knowledge of HTML and a PHP base
  • Knowledge of Boolean algebra
  • MySQL knowledge
  • Maximum age 25 years.
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DATA MANAGER – internship

Palermo - Italy

The employee, within the Operation area, will support Data Managers with all typical activities of the field. More specifically, s/he will be involved in supporting the following activities:

  • Setting Data quality control tools: creating project filter syntax to check questionnaire programming accuracy, creating project Datamap syntax and checking first interviews;
  • Interview quality control: executing project filter syntax in order to detect possible errors during questionnaire compilation, checking quota reaching accuracy (if applicable according to the project), creating tabulations in order to detect possible irregular values and checking possible dataset variable inconsistency.

Requirements

A qualified applicant will fulfill the following requirements:

  • Excellent knowledge for Microsoft Excel and SPSS main features
  • Good knowledge of Descriptive Statistics methodologies and tools: like position, variable, correlation and weighting indicators
  • Good English reading skills
  • Simple and cross-tabulation creation and interpretation skills
  • Data analysis and critical remark skills
  • Analytic and logical problem solving skills
  • Good listening, skills update and learn abilities
  • Good teamwork skills, meeting deadlines and clients and colleagues requests
  • Aged 25 years or younger.
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Software Developer

Palermo - Italy

Working in the IT Department, the intern will support the Manager with any typical activities of this area. More precisely, s/he will be helping with the following activities:

  • Software applications development, in assistance to business processes
  • WEB applications development.

Requirements

The skills we are looking for are:

  • Good English knoledge (written and spoken)
  • Good knowledge on coding languages (JAVASCRIPT and PYTHON)
  • Excellent knowledge on SQL database
  • Analytical skills
  • Ability to learn and skills update
  • Flexibility and creativity

 

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Telephone Interviewer

Frankfurt - Germany

Your tasks

  • Establishing contact with potential respondents both in the professional field as well as with consumers
  • Conducting high-quality, structured interviews, with the aim of creating a pleasant conversational atmosphere
  • Conducting customer satisfaction and customer loyalty surveys

Your profile

  • Experience as an interviewer desirable, but not mandatory
  • Willing to learn and willingness to work in previously-unknown subject areas
  • Very good expressiveness in spoken and written form
  • High degree of customer orientation, even in stressful situations
  • Willing to do occasional work on weekends and evenings

Our offer

  • Long-term opportunities for work in a professional market research company with an open and friendly atmosphere
  • Individual & work-oriented induction
  • Central workplace in the middle of Ulm
  • Commensurate remuneration
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Expirienced Interviewer / Part-time supervisor (20 hours per week)

Frankfurt - Germany

Your tasks

  • Establishing contact with potential respondents both in the professional field as well as with consumers
  • Conducting high-quality, structured interviews with the aim of creating a pleasant conversational atmosphere
  • Conducting customer satisfaction and customer loyalty surveys
  • Supervision of the interviewers
  • Assessment and monitoring of interviewers

Your profile

  • At least 1 year of experience as an interviewer
  • Must be ready for stints in the evening hours and on Saturdays
  • Willing to learn and willingness to work in previously-unknown subject areas
  • High degree of accuracy
  • MS Office skills

Our offer

  • Long-term opportunities for work in a professional market research company with an open and friendly atmosphere
  • Individual & work-oriented induction
  • Commensurate salary
Send CV

Market research phone interviewer

Palermo - Italy

We are looking for telephone interviewers with a native level of English, German, Spanish, Portuguese, Czech, Hungarian, Dutch, Slovak, Polish to work at the Palermo offices. The role only consists of opinion surveys and does not involve sales.
The role is very flexible, paid by the hour and involves working in a dynamic and multicultural environment.

Native level in one or more of the following languages:

  • English
  • German
  • Spanish
  • Portuguese
  • Czech
  • Hungarian
  • Dutch
  • Slovak
  • Polish
Send CV

Phone Operator

London - UK

CIF International, the UK branch of IFF International,  is looking to recruit highly professional Telephone Interviewers to carry out a variety of B2B and B2C projects.

Successful candidates must speak one of the following languages at native level: English, French, German, Dutch and other major European languages.

Candidates must have a confident and professional telephone manner, a can-do attitude, great communication skills and a good eye for detail.

Experience with prior market research interviewing (or similar) is preferred but not essential as full training is provided.

Shifts will depend on the type of project (morning, afternoon or evening shifts) and we require your availability for a minimum of four shifts per week, from Mondays to Saturdays.

Interviewer pay rates per hour:
English: £8.50
All other international languages: £9.00

To be considered for the role please send a copy of your CV indicating your native language.

CIF International is an equal opportunity employer and recruits on an on-going basis.

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Junior Project Manager

London - UK

We are looking for a Project Manager with a very good knowledge of English to join our London team. We require an experienced client-facing junior project manager to join this team in September to work on a variety of interesting projects. Our work spans B2B, B2C, and National Representative Projects, both quantitative and qualitative.
The main Industry sectors we deal with are Automotive, Energy, Fast-moving consumer goods (FMCG), Finance and Insurance, Healthcare, IT, Political and Social, Retail and Wholesale, but they are not limited to the above list.
The team needs someone who can manage projects on a daily basis whilst delivering at an exceptional standard at all times. In all cases, we need a proactive, motivated individual who demonstrates ability to work under stress and can deliver our goals. The role requires a high standard of project management, as well as outstanding communication and coordination skills.

You will be responsible for the project management & delivery of the operational components of Quantitative research projects.
Your main duties will be:

  • Manage liaison with clients from the kick-off briefing to the end of the project guaranteeing client’s needs are always met.
  • Maintain the overview of all the running projects, monitoring project management activities on a daily basis
  • Manage relationships with team members, provide costing and offer advisory role throughout the project duration
  • Manage liaison with Finance teams to ensure invoices, notifications and documents are being distributed on time
  • Constant monitoring of budgets and job performance, taking the necessary action to ensure jobs stay within budget and on time.
  • Regularly communicates with the Field team, located in our London office or in other branches depending on the project, to check the status and objectives of projects, costs, timings and documentation.

Essential skills

  • Very good knowledge of English
  • Advanced knowledge of Excel
  • A high level of problem-solving, analytical skills and details attitude are critical.
  • Communicating regularly with colleagues regarding job status and working on projects according to a designated priority order.
  • Availability to travel (only for a few days) for briefing with clients, if needed
  • Performing additional duties as directed.

You will be responsible for the project management & delivery of the operational components of Quantitative research projects.

Personal Skills/ Abilities

  • Good interpersonal and communication skills to liaise with colleagues, clients and suppliers
  • Good project management experience, managing costs, timelines, key documents and IT processes
  • Strong numeric skills to manage a variety of costings and profit
  • Strong analytical and problem solving skills whilst paying attention to detail
  • Team player, ‘can do’ attitude and supportive of others
  • Confident at adapting a variety of project management systems and processesSelf-driven, responsible and organized person with ability to adhere to deadlines. Knowledge/Education
  • Degree qualified or equivalent Considered as an advantage
    • Understanding of the market research sector
    • Previous experience as Project Manager
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Field Supervisor

London - UK

CIF international is looking to recruit a highly professional Supervisor to join the team in their call center in Hammersmith, London.
The call center is part of the successful IFF International group and provides B2B and B2C International CATI data collection to a wide range of customers worldwide. We are looking for a dedicated Call Centre Supervisor to support, lead and monitor our Interviewers.

The role involves:

  • Working together with another supervisor, monitoring and leading the Interviewers during their shifts
  • Coaching Interviewers to help them achieve their best
  • Managing and organizing Interviewers’ shifts on a daily basis
  • Managing relationships with external Recruiting Agencies
  • Operational Control and monitoring of the projects in order that deadlines are met
  • Basic Admin tasks (Timesheets for Interviewers)

The supervisor will work on a shift basis and may be requested to do additional tasks (such as coding, translation of OE etc…) during quiet periods. The call center is usually open Monday to Friday from 9am to 8pm. Depending on the needs related to the different projects, opening times might vary and we might need to work on Saturdays.

The ideal candidate should have:

  • Fluent written and spoken English
  • Previous experience in a Market Research Call center or similar background

The ideal candidate would be:

  • A team player who can work comfortably with a wide range of people
  • Pro-active, reliable and with problem solving skills
  • A good motivator and able to work under pressure

Written and spoken fluency in another language will be preferential criteria to select the candidate. Preferred languages would be English, German, Dutch, or one of the Nordic languages. 

Send CV