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IFF International – Research Services GmbH conducts telephone surveys at a national and international level for various clients. For representative surveys your telephone number is selected and called using a mathematical random process. It can occur that numbers are selected that are neither listed in the telephone book nor on the internet. We merely have a telephone number at hand; without any further information whatever. Your participation is, of course, voluntary.
Since 01.07.2009 research institutes are committed to display the caller’s number on the telephone when calling for market research purposes. The persons being called can then, even if the call has not been taken – e.g. due to absence – establish the identity of the research institute which has called, or is calling concerning the implementation of a telephone interview for the purposes of market and social research.
We guarantee you that you are being contacted for the sole purpose of market and social research and that the possibility of their being any intention of selling you something on the telephone is absolutely out of the question.
Our data protection officer will be glad to answer any questions you may have regarding this topic: