About us

IFF International: ”You ask - We survey„

 Tom Abele, IFF International founder
“If we knew what it was we were doing, it would not be called research, would it?” A. Einstein

IFF International is a specialized agency in CATI surveys. In 1993 Tom Abele founded a small market research company in Germany. When he realizes about the huge and growing demand for telephone surveys, he decides to verticalize the business and transform the company into a fieldwork agency for CATI surveys. He started to develop the company with the objective – till today the most achieved and in constant growth – to operate internationally. IFF International today is operating with own teams in Ulm (Germany), London (UK) and Palermo (Italy). Every year IFF conducts around 300 market researches and over 800.000 telephone interviews thanks to his +500 native language interviewers. After many years of specialization, IFF guarantees not only high quality and transparency, but also an all inclusive customer service directly to the client:

  • Support in questionnaires optimization
  • Preparation of the necessary records
  • Translation of the questionnaire and encryption service of open end
  • Interviewers video briefing

Global coverage of our CATI studies

IFF is member of